Freshers For Chat Support Executive - Mumbai

Key Responsibilities

€¢ Handle customer queries via chat support (no voice / minimal voice).

€¢ Provide accurate information regarding services, bookings, cancellations, and complaints.

€¢ Resolve customer issues promptly while maintaining high customer satisfaction.

€¢ Maintain proper documentation of chats and follow SOPs.

€¢ Coordinate with internal teams for faster issue resolution.

€¢ Ensure quality, empathy, and professionalism in every interaction.

Required Skills

€¢ Good written communication skills (English/Hinglish).

€¢ Basic computer knowledge and typing speed.

€¢ Ability to multitask and handle multiple chats simultaneously.

€¢ Customer-centric mindset with problem-solving skills.

€¢ Comfortable working in shifts (if applicable).

Eligibility

€¢ Freshers are welcome.

€¢ Prior chat or customer support experience is a plus.

What We Offer

€¢ Stable job with growth opportunities.

€¢ Friendly and fast-paced work environment.

€¢ Training and onboarding support.

€¢ Performance-based incentives.

📩 Interested candidates can apply by sharing their CV.

📞 Immediate joiners preferred.

+91-

• Experience

  0 - 6 Years

• No. of Openings

  100

• Education

  12th Pass

• Role

  Chat Support Executive

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  Hiranandani Business Park, Saki Vihar Rd, Tunga Village, Chandivali, Powai, Mumbai, 400072