Looking For Chat Process Executive

Elpizo Technologies

0 - 1 Years
200 Openings
1.0 - 2.0 Lac/Yr
Face-to-Face interview
Vijayawada

Key Skills

Data Typist Customer Management Client Handling Problem Solving

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Job Description

a chat support executive, also known as a customer service executive, helps customers through instant messaging on a business's website or mobile app. their responsibilities may include:

customer service: handling customer queries, complaints, and concerns with professionalism and empathy

information: providing proactive information and solutions to customers based on their needs

technical support: troubleshooting technical problems and guiding customers through solutions

escalation: escalating customer grievances to the floor supervisor or higher levels if necessary

customer satisfaction: ensuring customer satisfaction and maintaining a positive rapport with clients

records: maintaining detailed and accurate records of customer interactions and resolutions

collaboration: collaborating with team members

standard operating procedures: adhering to applicable standard operating procedures

Experience
0 - 1 Years
No. of Openings
200
Education
Any Master Degree, Diploma, Professional Degree
Role
Chat Process Executive
Industry Type
Call Centre / BPO / KPO / ITES / LPO
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office

About Elpizo Technologies

We at ELPIZO have websites centered around your customers and optimized for success. Trust us to create an impressive website that performs exceptionally well in terms of user engagement, customer satisfaction, and search engine visibility.