Voice Process, Hindi and English

Indiafilings Private Limited

Job Description

Our Business advisors are responsible for delivering services to clients in the areas relating to business registrations, tax services and corporate filings. Executives must be capable of engaging with the clients on a range of mediums such as phone, email, live chat and other internet based communications channels. Positive attitude and ability to quickly learn are a must. Training and skill development will be provided by the organization.

Key Skills

Basic Computer Skills

Good English writing and speaking skills

Ability to converse with clients over email

Ability to work with customers over phone

Ability to manage and work with multiple clients

Positive attitude

Punctual work ethics

Ability to learn quickly

Attitude to go beyond the job responsibilities to ensure client satisfaction

Experience working with CRM and Project management tools

Multi-lingual abilities a plus, HINDI, ENGLISH is mandatory and other languages are PREFERRED)

Job Responsibilities

Handle customer requests over phone and email on a daily basis

Respond to customer requests within the accepted turn-around time

Complete tasks like filing of forms, applying for licenses, etc., towards completion of engagement

Complete all assigned tasks on-time

Provide regular updates to the client

Report to team leaders on job performance Job Requirement:

No. of vacancy: 50

Any Degree is mandatory / Last year result awaited candidates may also apply.

Experience : 0 - 2 Years

No. of Openings : 10

Education : Any Bachelor Degree, B.A, B.C.A, B.B.A, B.Com, B.Sc, B.Tech/B.E

Role : Channel Sales

Industry Type : Banking / Financial Services / Stock Broking

Gender : [ Male / Female ]

Job Country : India