Walk-in Opening For CCE (Female Candidates Required)

HS Infra Solutions

a customer care executive is a professional responsible for communicating the hows and whys regarding service expectations within a company. these professionals perform a number of duties, including:

answering phones: they handle incoming calls from customers, addressing inquiries, providing support, and resolving issues.

email and social media communication: they curate streamlined communication via email and social media platforms for offers, updates, and more.

issue resolution: customer care executives deal with customer issues and provide easy-to-follow solutions.

order management: they manage payment and delivery of customer orders.

product assistance: helping customers choose the right product based on their requirements and budget.

complaint handling: timely management of customer concerns and complaints.

promotions and deals: informing customers about upcoming promotions or deals.

building rapport: establishing positive relationships with clients and customers.

data analysis: creating reports based on customer satisfaction statistics.

appointment scheduling: fixing appointments based on customer availability

• Experience

  0 - 6 Years

• No. of Openings

  40

• Education

  12th Pass

• Role

  CCE

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  Female

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Walk-in interview location

  ff-06, rajat city group, balaji market, shrinathpuram sector-a, kota, raj.