position: call center executive - financial products sales
location: gurgaon, india
job type: full-time
key responsibilities:
outbound sales calls: initiate outbound calls to prospective customers with the goal of promoting and selling various financial products.
product knowledge: develop a strong understanding of the financial products offered by the company, including but not limited to loans, insurance, investment plans, and credit cards.
customer engagement: build rapport with customers, understand their financial needs, and provide personalized solutions.
sales targets: meet or exceed daily and monthly sales targets by effectively pitching financial products and closing deals.
compliance: adhere to all regulatory guidelines and internal policies while communicating information about financial products.
documentation: ensure accurate and complete documentation for all sales transactions, adhering to company standards and procedures.
customer follow-up: conduct follow-up calls to ensure customer satisfaction, address any concerns, and explore opportunities for additional products or services.
market research: stay informed about industry trends, competitor products, and market conditions to provide valuable insights and enhance sales strategies.
qualifications and skills:
education: minimum of a bachelor's degree in business, finance, or a related field.
experience: proven experience in outbound sales, preferably in a call center environment. experience in selling financial products is a plus.
communication skills: excellent verbal communication skills in english and hindi. ability to articulate product features and benefits clearly.
sales skills: strong sales and negotiation skills, with a track record of meeting or exceeding sales targets.
customer-centric approach: a customer-focused mindset with the ability to build and maintain strong relationships.
team player: ability to collaborate with team members and contribute to a positive