Interview For Cabin Crew || 12th Pass - Freshers

A System Support Executive is responsible for maintaining an organization’s IT systems, hardware, software, and network infrastructure. They ensure smooth daily operations by resolving technical issues, supporting users, and maintaining system performance.

🎯 Key Responsibilities

🖥️ System & Hardware Support

7

Install, configure, and maintain desktops, laptops, printers, and peripherals

Troubleshoot hardware issues (CPU, RAM, HDD/SSD, network devices)

Perform system upgrades and preventive maintenance

Manage asset inventory and hardware lifecycle

⚙️ Software & Application Support

6

Install and update operating systems (., Microsoft Windows, Linux)

Configure business applications and office tools (., Microsoft Office)

Troubleshoot software errors, crashes, and compatibility issues

Provide user training on basic software usage

🌐 Network & Connectivity Support

6

Set up and maintain LAN/WAN networks

Troubleshoot internet connectivity, routers, switches, and Wi-Fi issues

Configure IP addresses, VPNs, and network security settings

Coordinate with ISPs for network-related problems

🧑‍💼 User Support & Helpdesk

8

Respond to user queries via calls, emails, or ticketing systems

Diagnose and resolve technical issues (onsite & remote)

Maintain helpdesk logs and documentation

Ensure timely resolution as per SLA

🔐 System Security & Data Management

6

Perform regular data backups and recovery operations

Implement antivirus, firewall, and endpoint security measures

Monitor system performance and security threats

Manage user accounts, access rights, and passwords

🧠 Required Skills

Strong knowledge of computer hardware & software

Basic networking skills (TCP/IP, DNS, LAN/WAN)

Troubleshooting and problem-solving ability

Good communication and user-handling skills

Familiarity with remote support tools

Time management and multitasking

🎓 Educational Qualification

Bachelor’s degree in IT, Computer Science, or related field

Diploma/Certification in Hardware & Networking (preferred)

📜 Certifications (Preferred)

CompTIA A+ / Network+

Microsoft Certified (MCSA / Modern Desktop Admin)

Cisco (CCNA - basic level)

💼 Experience

Fresher or 0-2 years for entry-level roles

2-5 years for mid-level positions

⏰ Work Environment

Office-based or onsite IT support

May include shift work (especially in IT companies / BPOs)

Occasional field visits for system setup or troubleshooting

💰 Salary (India Approx.)

Fresher: ₹20,000 - ₹25,000/month

Experienced: ₹30,000 - ₹1,00,000/month

• Experience

  0 - 6 Years

• No. of Openings

  120

• Education

  12th Pass

• Role

  Cabin Crew

• Industry Type

  Aviation / Airline / Aerospace

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  Chennai