Looking For Business Process Manager

AB7 Solutions

5 - 10 Years
100 Openings
6.0 - 7.0 Lac/Yr
Posted 2 days ago
Face-to-Face interview
Mohali

Key Skills

Process Design Documentation Process Standardization

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Job Description

job description – business process manager

position: full-time

location: work from office role at phase 8 mohali punjab

about the role

we are looking for a process manager to help us transform into a process-driven, bpo-style organization. the role focuses on building scalable systems, clear sops, and efficient workflows to manage multiple projects smoothly.

key responsibilities

design and document end-to-end processes and sops for different functions.

build frameworks for scalable operations, similar to bpo setups like teleperformance/eclerx.

ensure process compliance and quality control across teams.

implement basic performance metrics (kpis/slas) to track efficiency.

support team training to ensure adoption of new processes.

requirements

5–10 years of experience in process management, operations, or bpo/kpo setups.

strong skills in process design, documentation, and standardization.

good communication and change management abilities.

knowledge of tools for workflow and operations management is a plus.

Experience
5 - 10 Years
No. of Openings
100
Education
B.B.A, B.Com, B.Sc, B.Tech, Post Graduate Diploma
Role
Business Process Manager
Industry Type
Call Centre / BPO / KPO / ITES / LPO
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
TDI TAJ PLAZA, SCO 522, Sector 117, Sahibzada Ajit Singh Nagar, Punjab 160055

About AB7 Solutions

Welcome to Augmentive Business 7 Solutions Private Limited, a dynamic and forward-thinking company headquartered in Punjab, India. We specialize in delivering a wide array of services that empower businesses to achieve their goals and stay ahead in todays competitive landscape.