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Relationship Manager job description
Here is a comprehensive, production-ready job description for a Relationship Manager. Because this role varies slightly depending on whether it is for a bank or an industrial/B2B company, I have structured it to cover the core client-facing responsibilities while keeping it highly scannable.
Job Title: Relationship Manager (RM)
Role Overview
The Relationship Manager will serve as the primary point of contact for an assigned portfolio of clients. The core objective is to build deep, trusting relationships, ensure high client retention, and identify opportunities to upsell or cross-sell products and services. This role bridges the gap between client needs and internal operational capabilities.
Key Responsibilities
Portfolio Management: Maintain and nurture a dedicated portfolio of corporate or retail clients, ensuring regular touchpoints and high satisfaction levels.
Business Development: Identify opportunities to expand existing client accounts by cross-selling products, solutions, or services.
Client Retention: Proactively identify at-risk accounts, resolve client grievances swiftly, and implement strategies to minimize churn.
Market Intelligence: Gather client feedback and market insights to help internal product, sales, or operations teams improve offerings.
Revenue Targets: Achieve assigned quarterly and annual revenue targets through account growth and renewals.
Cross-Functional Collaboration: Coordinate closely with internal technical, operations, and credit/finance teams to ensure smooth delivery of services promised to the client.
Required Qualifications & Skills
Experience: 2 to 5 years of proven experience as a Relationship Manager, Account Manager, or Client Success Executive (preferably within Banking, Financial Services, Insurance, or Industrial B2B sectors).
Education: Bachelor’s degree in Business Administration, Marketing, Commerce, or a related field (MBA is a strong plus).
Communication: Exceptional verbal and written communication skills; multi-lingual capabilities (., English, Hindi, and local regional languages) are highly valued.
Problem-Solving: Strong negotiation, conflict-resolution, and interpersonal skills.
Tech Savvy: Proficiency in CRM software (like Salesforce or Zoho) and MS Office (Excel, PowerPoint).
Performance Metrics (KPIs)
Client Retention Rate / Churn Reduction: Percentage of clients retained year-over-year.
Portfolio Revenue Growth: Total revenue generated from cross-selling and upselling within the existing portfolio.
Net Promoter Score (NPS) / Client Satisfaction: Feedback scores collected directly from the client portfolio.
If you want to tailor this further for a specific hiring drive, I can modify it right away:
Adapt this for a Banking / Wealth Management role
Adapt this for a B2B Manufacturing / Industrial role
AXIS SECURITIES which type of industries is this
Axis Securities Limited (ASL) belongs to the BFSI (Banking, Financial Services, and Insurance) sector.
Great Place To Work
Specifically, it operates within the following sub-industries:
Retail Stockbroking / Share Broking: This is their core business. Through their flagship platform, Axis Direct, they act as a stockbroker allowing retail clients to buy and sell shares, derivatives (Futures & Options), currencies, and commodities on major exchanges like NSE, BSE, and MCX.
Great Place To Work
Investment & Wealth Management Services: They distribute and manage retail investment products, including Mutual Funds, Systematic Investment Plans (SIPs), Initial Public Offerings (IPOs), Exchange Traded Funds (ETFs), Bonds, and Company Fixed Deposits.
Axis Direct
Financial Product Distribution: As a wholly-owned subsidiary of Axis Bank, they also function as a distribution and marketing arm for banking products. This includes sourcing and cross-selling credit cards, retail loans (home loans, auto loans, loans against securities), and insurance policies (both life and general insurance).
Easyleadz
In summary, it is a financial services and retail brokerage firm.
Great Place To Work
Business Development Executive. jpob description
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Business Development Executive. jpob description
Here is a comprehensive, practical job description for a Business Development Executive (BDE). It is structured to focus heavily on lead generation, client acquisition, and field/corporate sales, making it ready to send to clients or post on job boards.
Job Title: Business Development Executive (BDE)
Role Overview
The Business Development Executive is responsible for driving company growth by identifying new business opportunities, generating qualified leads, and converting prospects into long-term clients. This is a target-driven role requiring high energy, relentless outreach, and excellent presentation skills. The BDE acts as the frontline representative of the company to expand market share.
Key Responsibilities
Lead Generation & Prospecting: Actively research and identify potential corporate or retail clients through cold calling, email campaigns, professional networks (like LinkedIn), and field visits.
Sales Pitching & Presentations: Schedule and conduct introductory meetings, product demonstrations, and pitches to key decision-makers (., Purchase Managers, Proprietors, or Directors).
Deal Closure & Negotiation: Prepare commercial proposals, negotiate pricing and contractual terms, and successfully close sales deals to meet monthly/quarterly revenue targets.
Market Mapping: Analyze local industrial or commercial market trends, track competitor activities, and identify untapped business territories.
CRM Management: Maintain accurate and up-to-date records of all leads, daily client interactions, and sales pipelines in the CRM system.
Payment Recovery Coordination: Coordinate with clients post-sale to ensure smooth onboarding and timely clearance of initial payments or advance invoices.
Experience
0 - 3 Years
No. of Openings
1
Education
Graduate (B.Com)
Role
Business Development Executive
Industry Type
Education / Teaching / Training / Colleges /Institutes / Universities
Gender
Male
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face Interview Location
Impact HR and KM Solutions Near Canada Corner Signal Ravi Chambers Basements Below Laminate Gallery, Nashik