The Branch Manager is overall in-charge & responsible for Business development and efficient running & managing of the branch including operations, Lending, Product Sales, cross sell, Customer Service, Security and Safety in accordance with the Company's objectives/Guidelines.
He needs to ensure a superior level of customer relations and promote the sales and service culture.
He needs to achieve individual, Branch and Region Targets /goals through implementation of new innovative /effective business strategies.
Handling branch team, guide them, train them for best customer services. Handling HNI customers.
Error-free audit reports and proper compliance being followed at the branch.
Maintaining punctuality, discipline and high level of morality in tune with the ethics & values of Muthoot Group.
Cost control.