Job description
Responsibilities:
· Collaborate with management to identify company training needs.
· Schedule appropriate training sessions.
· Oversee and direct seminars, workshops, individual training sessions, and lectures.
· Plan and implement an effective training curriculum.
· Prepare hard copy training materials such as module summaries, videos, and presentations.
· Train and guide new employees.
· Develop monitoring systems to ensure that all employees are performing job responsibilities according to training.
Requirements:
· Any graduate / Any post graduate
· Impressive communication, presentation, and interpersonal skills.
· A minimum of 1+ years of proven experience in a BPO trainer position.
· Good knowledge of the latest training techniques.
· Excellent communication , time management and organizational skills.