Job Summary:
We are looking for a motivated and confident Telecaller to join our team. You will be responsible for making outbound calls to potential or existing customers to inform them about our products/services, gather information, or handle inquiries.
Key Responsibilities:
Make outbound calls to customers to promote products/services.
Handle inbound customer queries and provide solutions.
Maintain accurate records of calls and customer information.
Follow up on leads and close sales where possible.
Work towards achieving daily/weekly/monthly targets.
Maintain a professional and positive attitude on calls.
Report customer feedback to the team for continuous improvement.
Required Skills:
Good verbal communication skills in [English/Hindi/Regional language].
Basic computer knowledge and typing skills.
Confidence and ability to handle rejections.
Patience and active listening skills.
Goal-oriented and self-motivated.
Preferred:
Previous experience in telecalling, customer service, or sales is a plus.