Hiring BPO Telecaller For Mathura (Female)

We are looking for a skilled BPO Telecaller to join our team in Mathura. This role is suitable for female candidates with 1 to 4 years of experience and a minimum education of 12th pass.

As a BPO Telecaller, your primary responsibility will be to communicate with customers over the phone. You will handle incoming and outgoing calls, providing information about our products and services.

Key Responsibilities:

1. **Customer Interaction**: Engage with customers professionally via phone calls, addressing their queries and concerns to ensure high levels of customer satisfaction.

2. **Lead Generation**: Identify potential sales leads through conversations, collecting necessary information to assist the sales team in converting leads into customers.

3. **Data Management**: Maintain accurate records of customer interactions and update databases with relevant information to ensure efficient follow-ups and reporting.

4. **Product Knowledge**: Stay informed about our products and services to provide accurate information and promote features effectively during calls.

5. **Team Collaboration**: Work closely with the sales and support teams to ensure a unified approach to customer care and improve overall service quality.

Required Skills and Expectations:

Candidates should have strong verbal communication skills and be comfortable speaking with various customers. The ability to listen and respond to customer needs is crucial. A positive attitude and perseverance in handling call volume will contribute to success in this role. Basic computer skills and familiarity with CRM software are an advantage.

• Experience

  1 - 4 Years

• No. of Openings

  5

• Education

  12th Pass

• Role

  BPO Telecaller

• Industry Type

  Call Centre / BPO / ITES / LPO

• Gender

  Female

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face Interview Location

  Krishna nagar mathura