BPO Team Leader

Job Title: Team Leader

Experience: 1 to 3 Years

Location - Kalyan Nagar (Bangalore) Salary - Best in the industry

Job Description - Lead, coach, motivate and supervise the operations team to

achieve the client service levels.

ROLES & RESPONSIBILITIES

ï‚· Managing the team on a daily basis

ï‚· Ensure that the team meets the performance targets and overall process

objectives

ï‚· Coordinate with WFM team in order to schedule and organize shift patterns

for team members

ï‚· Monitor calls of team members to ensure that call flow and quality

standards are adhered

• Experience

  1 - 3 Years

• No. of Openings

  5

• Education

  Graduate (B.Com)

• Role

  BPO

• Industry Type

  Call Centre / BPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Home