BPO jobs in Bommanahalli (Bangalore) - Altruist

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  • Job View 245 Views
  • Applicants Less than 5 Applicants
  • 2021-09-10

Job Description

Greetings from Altruist Technologies Pvt Ltd.

We Are Hiring - Team Leaders for Inbound Process

Qualification: Graduate /10+2+Diploma( 15 Years of education)

Location: Bangalore -Near RNS motors, off Hosur road, G B Palya, Bangalore

Experience: 1 to 2 yrs as Team Leader in Telecom process

Salary : 3L to 4L

Roles & Responsibilities:

1. Motivate and inspire team members to perform.

2. Ensure discussions, Pre & Post session, and Provide guidance to the team based on management directions

3. Achieving the Daily KPIs such as login hours, AHT, Quality & satisfaction surveys.

4. Call and email auditing to identify areas of improvement agent wise. Prepare feedback and coaching plans to ensure all the agents achieve the desired results.

Industry

Call Centre / BPO / KPO / ITES / LPO

Functional Area

ITES / BPO / KPO / LPO / Customer Service

Number of Vacancy

10

Qualification

Any Bachelor Degree

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