BPO Executive

Votiko Solutions Private Limited

We are looking for a Call Center Representative that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior.

Responsibilities

Manage large amounts of inbound and outbound calls in a timely manner

Identify customers needs, clarify information, research every issue and provide solutions and/or alternatives

Keep records of all conversations in our call center database in a comprehensible way

Meet personal/team qualitative and quantitative targets

Requirements

Experience : 0 - 1 Years

No. of Openings : 7

Education : Higher Secondary

Role : BPO Executive

Industry Type : Call Centre / BPO / KPO / ITES / LPO

Gender : [ Male / Female ]

Job Country : India