BPO Customer Support Executive Jobs For 12th Pass Freshers

Training will be provided.

Role & responsibilities

Handle inbound and outbound customer calls to address banking-related queries, service requests and complaints.

Provide accurate information on banking products, services, account-related processes and transactions.

Identify customer needs and proactively promote relevant banking products such as credit cards, loans, insurance and other financial offerings.

Drive upselling and cross-selling targets while ensuring a positive customer experience and maintaining service quality.

Maintain accurate customer interaction records, follow up on unresolved queries and adhere to banking processes, compliance requirements and data confidentiality standards.

Working Details

- Working Days: 6 Days a Week

- Weekly Off: 1 Rotational Week Off

- Shift: Rotational Shifts (Shift window for females 7 am - 7pm)

Preferred candidate profile

Graduate.

No BTech, BCAor MCA

Candidates must be comfortable with customer support and upselling responsibilities, rotational shifts, and rotational weekly offs.

• Experience

  0 - 3 Years

• No. of Openings

  25

• Education

  12th Pass

• Role

  BPO Customer Support Executive

• Industry Type

  Banking

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Benefits include

  PF, Health Insurance, Shuttle

• Face Interview Location

  Sector 127, Noida