Customer Service: Providing excellent customer service by accurately assessing vehicle issues and delivering the car on time. Explaining repair options and coordinating the service process.
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Communication: Communicating effectively with customers about repair needs and status updates. Preparing accurate cost estimates for body work and repairs.
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Scheduling: Managing scheduling, quotes, and billing for body shop services.
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Records Management: Keeping records of repair orders, invoices, and customer interactions.
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Technical Knowledge: Knowledge of body shop operations and vehicle repair processes.
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Software Proficiency: Proficiency in relevant software for scheduling and billing.
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