Customer Service: Providing excellent customer service by accurately assessing vehicle issues and delivering the car on time. Explaining repair options and coordinating the service process. 1Communication: Communicating effectively with customers about repair needs and status updates. Preparing accurate cost estimates for body work and repairs. 1Scheduling: Managing scheduling, quotes, and billing for body shop services. 1Records Management: Keeping records of repair orders, invoices, and customer interactions. 1Technical Knowledge: Knowledge of body shop operations and vehicle repair processes. 1Software Proficiency: Proficiency in relevant software for scheduling and billing. 1