A.S Consultancy and Digital Seva

Kolkata, West Bengal

We are looking for a motivated and detail-oriented Back Office Assistant to join our team in Kolkata. This is a full-time position suitable for fresh graduates or individuals with minimal work experience.**Key Responsibilities:**- **Data Entry:** Accurately input information into computer systems, ensuring that all data is organized and up to date for easy access and reporting.- **Document Management:** Assist in organizing and maintaining files and records, both physical and digital, to ensure that all important documents are easily retrievable.- **Communication Support:** Handle phone calls and emails, directing inquiries to the appropriate departments or team members to facilitate effective communication.- **Inventory Management:** Help monitor and manage office supplies, ensuring that all necessary materials are stocked and available for daily operations.- **Administrative Support:** Provide general assistance to team members with various tasks, fostering a supportive environment and contributing to team productivity.**Required Skills and Expectations:**The ideal candidate will have completed at least 12th grade. You should have basic computer skills, especially in Microsoft Office applications like Word and Excel. Strong attention to detail is crucial to ensure accuracy in your work. Good communication skills, both verbal and written, are necessary for interacting with colleagues and clients. A willingness to learn and adapt to new tasks is important as you grow in this role. Reliability and a strong work ethic are essential for success in the position.

As a Banking Executive in Kolkata, you will play a crucial role in supporting the operations of the bank and providing excellent customer service. You will be responsible for various tasks that help maintain smooth banking processes.**Key Responsibilities:**- **Customer Assistance:** Help customers with their inquiries, providing information about banking services and products to enhance their experience.- **Account Management:** Assist in the opening and closing of customer accounts, ensuring all documentation is properly completed and verified.- **Transaction Processing:** Handle basic transactions such as deposits, withdrawals, and transfers, ensuring accuracy and efficiency in all dealings.- **Record Maintenance:** Keep accurate records of transactions and customer interactions, maintaining confidentiality and complying with bank policies.- **Sales Support:** Promote bank products and services, identifying customer needs and recommending suitable options to help achieve sales targets.- **Problem Resolution:** Address customer complaints and issues promptly, working to resolve them in a satisfactory manner while maintaining a positive relationship.**Required Skills and Expectations:**Candidates should possess strong communication skills to interact effectively with customers and colleagues. A good understanding of banking products and services is beneficial but not mandatory for freshers. Basic computer skills are necessary for handling transactions and maintaining records. A positive attitude, teamwork spirit, and a willingness to learn are essential traits for success in this role. As a full-time position, candidates should be prepared to work from the office and commit to regular working hours.