Customer Care Executive Fresher

We are looking for enthusiastic and customer-focused Banking Customer Care Executives to join our team. The role involves assisting customers with banking-related queries, providing accurate information, resolving service issues, and ensuring a positive customer experience.

Key Responsibilities

Handle customer queries through phone, email, or other communication channels.

Assist customers with account, transaction, payment, and banking service-related queries.

Resolve customer complaints and service requests professionally.

Provide accurate information about banking products and services.

Verify customer details and maintain proper documentation.

Follow banking procedures, compliance guidelines, and data-security standards.

Escalate complex issues to the appropriate department when required.

Maintain accurate records of customer interactions and requests.

Achieve assigned customer service and quality targets.

Maintain professional communication and excellent customer relationships.

Eligibility

Qualification: Any Graduate / Undergraduate as per company requirements.

Experience: Freshers and experienced candidates can apply.

Good verbal and written communication skills.

Basic knowledge of computers and MS Office.

Customer-service orientation and a positive attitude.

Ability to work in a team and handle customers professionally.

Preferred Skills

Banking or financial-services knowledge.

Good English and regional-language communication.

Problem-solving and active-listening skills.

Basic typing and data-entry skills.

Ability to handle multiple customer requests efficiently.

Job Details

Role: Banking Customer Care Executive

Industry: Banking / Financial Services

Employment Type: Full-Time

Location: Salem

Experience: Freshers / Experienced

Contact :

• Experience

  0 - 1 Years

• No. of Openings

  5

• Education

  Graduate (B.A, B.C.A, B.B.A, B.Com, B.Sc, B.Tech/B.E)

• Role

  Banking Customer Care Executive

• Industry Type

  Banking

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face Interview Location

  No. 213/5, Opposite ANS Dhivyam, Narasothipatty, Salem