Promoting and marketing the branch and its products
Meeting with customers and resolving any problems or complaints
Ensuring theres a high level of customer service
Monitoring sales targets
Reporting to head office
Managers are expected to have a thorough knowledge of banking products and services, as well as bank and federal banking regulations and policies.
branch bank managers are responsible for managing employees, banks expect branch managers to have excellent leadership skills, and be able to make decisions for the branch and customers based on bank policy. Some banks expect branch managers to have project management skills as well as excellent salesmanship skills.