company name : star travellers dmc
job title: backend sales executive –
location: [kolkata, gariahat]
department: sales support / inside sales
job type: full-time
work from office. 6 days working.
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job summary:
we are hiring a backend sales executive with experience in travel, insurance, or banking, ideally with a strong understanding of the travel industry. this role involves supporting the front-end sales team by preparing quotes, handling client queries, managing bookings, and ensuring smooth coordination of travel services. you will play a key role in closing deals and providing excellent client service from behind the scenes.
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key responsibilities:
• support the sales team by preparing travel proposals, quotations, and itineraries for corporate and retail clients.
• handle client inquiries via phone, email, and chat, ensuring timely and professional responses.
• maintain and update client records and booking information in the crm or booking system.
• assist in processing payments, invoices, and follow-ups related to travel bookings or services.
• ensure accuracy in documentation, ticketing, and travel confirmations.
• work closely with the operations team to ensure seamless client experience.
• generate leads from sales calls.
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qualifications:
bachelor’s degree in business administration, marketing, travel, banking,insurance , or a related field.
1–3 years of experience in backend or inside sales in travel, banking, or insurance industry.
• familiarity with travel booking platforms is preferred.
• strong communication and coordination skills.
graduation mandatory.
• attention to detail and ability to work in a fast-paced environment.
• basic knowledge of ms office and crm systems.
job requirements: female candidates required.
candidate should be immidiete joiner or 10 days np.
needs to be able to speak basic english.