Responsibilities:
• Shipment tracking & label create and customer engagement.
• Monitor and analyze website performance, customer feedback, and sales data.
• Manage product listings, pricing, and promotions on our e-commerce platform.
• Create and optimize content for our website and social media channels.
• Product & category upload to our website.
• Monitor and respond to customer inquiries.
• Collaborate with other departments to ensure customer satisfaction.
• Communication with clients, Sending info about Products, orders / Tracking details over Whatsapp / email