Responsibilities: Shipment tracking & label create and customer engagement. Monitor and analyze website performance, customer feedback, and sales data. Manage product listings, pricing, and promotions on our e-commerce platform. Create and optimize content for our website and social media channels. Product & category upload to our website. Monitor and respond to customer inquiries. Collaborate with other departments to ensure customer satisfaction. Communication with clients, Sending info about Products, orders / Tracking details over Whatsapp / email