- Lead all facility operations across DevX centers pan-India, ensuring consistent delivery of topnotch services across soft and hard service domains.
- Drive the upkeep, hygiene, and maintenance of all locations-covering housekeeping, MEP, HVAC, security, and overall facility health.
- Implement robust preventive and breakdown maintenance processes to ensure uninterrupted operations.
- Oversee vendor sourcing, negotiation, onboarding, and performance tracking across all facility functions.
- Plan and manage annual facility budgets, monthly projections, and cost control across all centers.
- Establish and enforce facility SOPs, audit checklists, and operational benchmarks for service delivery.
- Ensure strict adherence to compliance, statutory, environmental, and safety norms, including air quality, emergency systems, and fire safety.
- Support and drive DevX-s ISO certification journey-currently covering several centers-with a goal of 100% ISO-compliant operations.
- Coordinate with cross-functional teams during center setup and ensure facility readiness for handover and launch.
- Lead and mentor a team of facility executives/managers while fostering a proactive, ownership-driven culture.
- Drive training and development initiatives for the facility team, ensuring continuous upskilling, SOP adherence, and audit preparedness across all centers.
- Use facility management software to maintain logs, manage workflows, automate checklists, and generate reports.