Agent Development
ï¬ Ensure product knowledge by MNYL ways of training Field
demonstration (FOD’s)
ï¬ Development of agent prospecting habits, calling habits and
work habits. ï¬ Work with agent on planning and reviewing of activities and
goals. Identify the training needs of the agent and work
with Trainers to improve the same
Meet Business Targets
ï¬ Achievement of monthly, quarterly & yearly business plans. ï¬ Improve agent productivity & persistency by regular
PRP/IID/GID etc…
ï¬ Ensure companies product mix sales ration and adhere to
the business norms. ï¬ Maintain agent pro activity as per business plan
Customer Centricity
ï¬ Be MNYL brand ambassador & a customer champion
ï¬ Follow MNYL sales practice to develop deep customer
loyalty
ï¬ Hold periodical customer meet to understand customer
pulse & need Ensure customer queries are responded to
satisfactorily as per MNYL standard. ï¬ Desired Competencies
ï¬ Sourcing & Selection capability
ï¬ Nurturing & Developing talent
ï¬ Result orientation Customer centricity Planning &
ExecutionMOS: Achievement of business plan & GPA
Recruitment / Development & Activation of agent as per
plan. Persistancy as per MNYL grid Achieve GOLD Score as
per MNYL standard Number of EC/MDRT