Join our team as an Airport Ticketing Staff member in Kanpur, India. This full-time position is perfect for individuals who are passionate about travel and customer service, with 0 - 2 years of experience.
Key Responsibilities:
1. **Ticket Sales**: Assist customers in purchasing tickets, providing accurate information about flight schedules, prices, and available services.
2. **Customer Service**: Offer excellent support to passengers, resolving inquiries and addressing any issues related to ticketing and travel.
3. **Booking Management**: Handle changes and cancellations to bookings efficiently while keeping customers informed about their options.
4. **Record Keeping**: Maintain accurate records of ticket sales and transactions, ensuring all data is entered correctly into the system.
5. **Collaboration**: Work closely with airline representatives and other staff to ensure smooth operations and assist with special requests or passenger needs.
Required Skills and Expectations:
Candidates should have completed their 12th grade and possess strong communication skills to interact effectively with diverse customers. Attention to detail is crucial for ensuring accurate ticketing and record maintenance. The ideal candidate should be comfortable working in a fast-paced environment, demonstrating good problem-solving abilities. A friendly demeanor and the capacity to work as part of a team are also essential. Flexibility to work at various times, including weekends and holidays, is a must.