We are looking for dedicated Airport Ticketing Staff in Gwalior, India, to assist passengers with ticket purchases and travel-related inquiries. This full-time position is ideal for individuals with 0 to 2 years of experience who have completed their 12th grade.
Key Responsibilities:
1. **Ticket Sales**: Assist passengers in purchasing tickets for various flights, ensuring accurate and efficient processing of transactions.
2. **Customer Service**: Provide excellent customer service by answering queries related to flight schedules, fares, and travel policies, creating a positive experience for travelers.
3. **Reservation Management**: Manage flight reservations, including changes and cancellations, while ensuring all updates are accurately reflected in the system.
4. **Issue Handling**: Address and resolve any issues or complaints raised by customers, ensuring timely and satisfactory solutions to enhance customer satisfaction.
5. **Documentation**: Maintain and organize relevant travel documents and records, ensuring compliance with airline and airport regulations.
Required Skills and Expectations:
Candidates should possess strong communication skills, both verbal and written, to effectively interact with passengers. Basic computer skills are essential for operating ticketing software and handling online bookings. Attention to detail is crucial, as accuracy in ticketing is vital. A friendly personality and a willingness to work in a fast-paced environment are important for this role. Flexibility in working hours, including weekends and holidays, is also expected to meet the demands of airport operations.
Experience
0 - 2 Years
No. of Openings
796
Education
12th Pass
Role
Airport Ticketing Staff
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, Two-way Cab