We are looking for Airport Ticketing Staff in Dehradun, India. This role is ideal for individuals seeking to start their careers in the airline industry. No prior experience is necessary, making it a great opportunity for fresh graduates.
Key Responsibilities:
- **Ticket Sales**: Assist customers in purchasing flight tickets by providing information on fares, schedules, and promotions to ensure smooth transactions.
- **Customer Service**: Deliver high-quality service to travelers by addressing inquiries, resolving issues, and guiding them through the ticketing process.
- **Reservation Management**: Manage reservations efficiently; update flight information and ensure that the booking system reflects real-time availability.
- **Payment Processing**: Handle payment transactions accurately and securely, ensuring compliance with airline policies and procedures.
- **Documentation**: Prepare and maintain accurate records of tickets sold, cancellations, and changes in travel plans for audit purposes.
Required Skills and Expectations:
Candidates should have completed their 12th grade and possess strong communication skills to interact effectively with customers. Basic computer skills are essential for operating ticketing software and managing reservations. A friendly and professional demeanor is necessary for delivering excellent customer service. Attention to detail is important for accurately handling ticket information and payments. Candidates must also be flexible and willing to work various shifts as per the airport schedule. A passion for travel and a positive attitude will be beneficial in this dynamic environment.
Experience
0 - 2 Years
No. of Openings
796
Education
12th Pass
Role
Airport Ticketing Staff
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, Two-way Cab