We are seeking dedicated Airport Ticketing Staff to join our team in Dhanbad, India. This entry-level position is ideal for individuals looking to start a career in the airline industry and offers valuable experience in customer service and ticket management.
Key responsibilities include:
1. **Ticket Booking**: Assist passengers in booking their flights through various channels, ensuring all relevant details are accurately recorded.
2. **Customer Support**: Provide excellent customer service by addressing inquiries related to flight schedules, ticket prices, and travel routes professionally and kindly.
3. **Check-In Assistance**: Help passengers during the check-in process, ensuring they are informed about boarding times and gate information.
4. **Issue Resolution**: Handle customer complaints or issues with empathy and professionalism, working to find quick solutions to keep passengers satisfied.
5. **Administrative Tasks**: Maintain accurate records of ticket transactions and update databases to ensure up-to-date information for future reference.
To be successful in this role, you should have strong communication skills and a friendly demeanor. Attention to detail is essential for accurately processing bookings and handling payments. Basic computer skills and the ability to work as part of a team are also required. We welcome candidates who have completed their 10th grade and have either little or no previous experience, as full training will be provided.
Experience
0 - 1 Years
No. of Openings
43
Education
10th Pass
Role
Airport Ticketing Staff
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Health Insurance, ESI, Food/Meals, Accommodation, Two-way Cab
Face Interview Location
kolkata