Join our team as Airport Ticketing Staff in Siliguri, where you'll assist passengers with their travel needs and ensure a smooth ticketing process.
**Key Responsibilities:**
- **Issue Tickets:** Handle ticket bookings for flights, ensuring accuracy in details like dates and passenger information.
- **Assist Passengers:** Provide helpful information to travelers about flight schedules, baggage policies, and other travel-related inquiries.
- **Manage Payments:** Process payments for ticket purchases, ensuring secure transactions and correct handling of cash and credit card payments.
- **Update Records:** Maintain and update passenger records in the system, ensuring all information is accurate and up-to-date.
- **Resolve Issues:** Help resolve any ticketing-related issues or concerns raised by passengers, providing solutions in a timely manner.
- **Follow Procedures:** Adhere to all safety and compliance regulations to ensure a secure travel environment for passengers.
**Required Skills and Expectations:**
- **Communication Skills:** You should have strong verbal and written communication skills to effectively assist and engage with passengers.
- **Customer Service Orientation:** A positive attitude and a passion for helping others are essential to provide excellent service.
- **Attention to Detail:** You'll need to pay close attention to details when booking tickets and managing records to avoid errors.
- **Basic Computer Skills:** Familiarity with computer systems and software is important for processing tickets and managing passenger information.
- **Team Player:** You should be able to work collaboratively with colleagues to create a pleasant atmosphere in the airport.
No prior experience is necessary; we welcome candidates who have completed their 10th grade and are eager to learn.
Experience
0 - 1 Years
No. of Openings
60
Education
10th Pass
Role
Airport Ticketing Staff
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
PF, Travel Allowance (TA), ESI, Food/Meals, Accommodation
Face Interview Location
kolkata