We are looking for enthusiastic Airport Ticketing Staff to join our team in Kolkata. As a key part of the airport operations, you will assist travelers with ticketing and other related services.
**Key Responsibilities:**
- **Ticket Booking:** Assist passengers in booking flights by providing information on schedules, prices, and available options.
- **Customer Service:** Interact with travelers in a friendly manner, addressing their questions and resolving any issues related to their travel plans.
- **Check-in Assistance:** Help passengers with the check-in process, ensuring they have the correct documents and luggage requirements.
- **Payment Processing:** Handle ticket payments accurately, ensuring transactions are processed smoothly using the airline's systems.
- **Information Dissemination:** Keep passengers informed about flight status, delays, and gate changes by providing timely updates at the counter.
- **Team Collaboration:** Work closely with team members and other departments to ensure efficient operations and enhance the travel experience for passengers.
**Required Skills and Expectations:**
Candidates should have a minimum educational qualification of 10th grade. Previous experience in customer service or ticketing is a plus but not mandatory, as training will be provided. Strong communication skills are essential, as you will be interacting with diverse passengers. Attention to detail is important to ensure accuracy in bookings and transactions. The ability to work in a fast-paced environment and handle stressful situations calmly is also expected. Flexibility in working hours is necessary, as airport operations may require shifts, including weekends and holidays.
Experience
0 - 1 Years
No. of Openings
65
Education
10th Pass
Role
Airport Ticketing Staff
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 36 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
PF, Health Insurance, ESI, Food/Meals, Accommodation
Face Interview Location
kolkata