As an Airport Ticketing Staff in Kolkata, you will play a crucial role in providing excellent customer service at the airport. This full-time position requires you to work from the office, helping travelers with their ticketing needs.
**Key Responsibilities:**
- **Issue Tickets:** You will assist passengers in purchasing tickets, ensuring they select the correct flights and provide necessary details.
- **Customer Assistance:** Respond to queries from travelers regarding flight schedules, ticket prices, and changes, ensuring they have all the information they need.
- **Check-in Support:** Aid passengers during the check-in process by verifying their travel documents and ensuring a smooth boarding experience.
- **Handle Payments:** Manage payment transactions securely and efficiently, accepting cash and electronic payments, while ensuring accuracy in processing.
- **Maintain Records:** Keep accurate records of issued tickets and transactions to support ticket sales tracking and reporting.
**Required Skills and Expectations:**
- **Communication Skills:** You should have strong verbal communication skills to interact effectively with customers and colleagues.
- **Attention to Detail:** Being detail-oriented is important to ensure all ticketing information is accurate, which helps in avoiding errors.
- **Basic Computer Skills:** Familiarity with computers and basic software is essential for managing ticketing systems and processing bookings.
- **Customer Service Orientation:** A friendly attitude and willingness to help customers will enhance their experience at the airport.
- **Teamwork:** You should be able to work well with others, collaborating with team members to ensure efficient operations.
This role is suitable for individuals who have completed at least their 10th grade and are enthusiastic about entering the travel and tourism industry.
Experience
0 - 1 Years
No. of Openings
65
Education
10th Pass
Role
Airport Ticketing Staff
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 36 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
ESI, Food/Meals, One-way Cab