We are looking for dedicated Airport Ticketing Staff to join our team in Kolkata. This role is crucial in ensuring a smooth ticketing process for passengers and maintaining high customer service standards.
**Key Responsibilities:**
- **Ticket Selling:** Handle ticket bookings for passengers, assisting them in choosing flights, and ensuring that all necessary details are accurate.
- **Customer Assistance:** Provide support to customers by answering queries regarding flight schedules, fares, and ticket changes, ensuring they have a positive experience.
- **Payment Processing:** Efficiently process payments for ticket purchases, making sure to follow all security and banking protocols.
- **Documentation Management:** Organize and maintain records of ticket sales and transactions for easy retrieval and accurate reporting.
- **Collaboration with Airline Partners:** Work closely with airlines to stay updated on flight availability and changes, ensuring customers receive the best information possible.
**Required Skills and Expectations:**
Candidates should have excellent communication skills, both verbal and written, to interact effectively with customers and teammates. A friendly and professional demeanor is essential for providing top-notch customer service. Accuracy and attention to detail are crucial, especially when handling ticket information and payments. Basic computer skills are required to manage ticketing software and databases. A proactive attitude and readiness to learn are expected, particularly for those with little to no prior experience. Candidates must have completed at least their 10th grade education.
Experience
0 - 1 Years
No. of Openings
55
Education
10th Pass
Role
Airport Ticketing Staff
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Annual Bonus, PF, ESI, Food/Meals, Accommodation, Two-way Cab
Face Interview Location
Kolkata