We are looking for Airport Ticketing Staff in Hooghly, India. This role is essential for providing excellent customer service and ensuring smooth ticketing processes at the airport.
Key Responsibilities:
- **Ticket Sales:** Assist customers in purchasing tickets for flights, ensuring they have all necessary travel information.
- **Check-In Support:** Help passengers with check-in procedures, including baggage drop and boarding passes, to ensure a seamless travel experience.
- **Customer Service:** Address passenger inquiries and resolve issues related to ticketing, helping to maintain a positive airport environment.
- **Documentation:** Manage travel documents and ensure compliance with airline regulations and policies, contributing to operational efficiency.
- **Coordination with Airlines:** Liaise with airline representatives for updates on flights and assist in communicating any changes to passengers.
Required Skills and Expectations:
Candidates should have completed at least their 10th grade education and possess strong communication skills, as interaction with passengers is key. A friendly attitude and a willingness to assist are essential for engaging with customers effectively. Basic computer skills are required for handling ticketing systems and managing booking information. Being organized and detail-oriented will help in efficiently managing the responsibilities in a fast-paced airport environment. Lastly, candidates should be prepared to work a full-time schedule at the office, showcasing reliability and a commitment to service excellence.