As an Airport Ticketing Staff member in Barrackpore, your role will be crucial in ensuring a smooth travel experience for passengers. You will work from the office and handle various ticketing tasks.
**Key Responsibilities:**
- **Issue Tickets:** You will be responsible for selling and issuing tickets to passengers for flights. This includes processing payments accurately and providing tickets in a timely manner.
- **Customer Assistance:** You will assist passengers with their travel inquiries, including changes to bookings, cancellations, or seat upgrades, ensuring they have all necessary information.
- **Check-In Process:** You will guide passengers during the check-in process to help them complete it efficiently, ensuring documents are in order and managing baggage tag issuance.
- **Maintain Records:** Keeping accurate records of ticket sales and cancellations is crucial. You will update databases to reflect changes and maintain proper documentation.
- **Travel Information:** Providing up-to-date information regarding flight schedules, delays, and airline policies will be part of your job to keep passengers informed and comfortable.
**Required Skills and Expectations:**
You should have completed at least the 10th grade. Freshers are welcome, so no prior experience is necessary. Strong communication skills are essential, as you'll be interacting with diverse passengers. A friendly and helpful attitude is important to provide excellent customer service. Basic computer skills are required for managing ticketing systems and databases. You should be able to work well under pressure and handle multiple tasks efficiently. Being detail-oriented will help in managing records accurately.
Experience
Fresher
No. of Openings
56
Education
10th Pass
Role
Airport Ticketing Staff
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Overtime Pay, Annual Bonus, PF, Travel Allowance (TA), Health Insurance, ESI, Food/Meals, Accommodation, One-way Cab, Two-way Cab
Face Interview Location
kolkata