As an Airport Ticketing Staff, you will play a crucial role in the smooth operation of airline ticketing services at the airport. Your main responsibilities will include:
- **Ticket Sales**: Assisting customers in purchasing airline tickets, ensuring they have accurate information about prices, schedules, and any additional fees.
- **Customer Service**: Providing friendly and efficient service to passengers, addressing their inquiries and resolving any ticket-related issues they may encounter.
- **Data Entry**: Accurate data entry of passenger information into the airline system to ensure all details are correct for bookings and cancellations.
- **Payment Processing**: Handling cash and electronic payments securely and ensuring that all transactions are recorded accurately.
- **Boarding Information**: Communicating boarding times and gate information to passengers, ensuring they are informed of any changes that may occur.
- **Collaboration**: Working with team members and other airport staff to ensure operations run smoothly and efficiently.
To excel in this role, you should possess the following skills:
- **Communication Skills**: Clear verbal and written communication is essential for interacting with passengers and other staff members effectively.
- **Attention to Detail**: Being meticulous is crucial for entering accurate ticketing information and preventing errors.
- **Customer Service Orientation**: A friendly and approachable demeanor is important for providing excellent service to travelers.
- **Basic Math Skills**: Ability to handle payments and perform basic calculations quickly and accurately.
- **Team Player**: Willingness to work collaboratively with others in a fast-paced environment.
This position is ideal for individuals with a passion for travel and customer service, even without prior experience.
Experience
0 - 1 Years
No. of Openings
20
Education
10th Pass
Role
Airport Ticketing Staff
Industry Type
Aviation / Airline / Aerospace
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
PF, ESI, Food/Meals, Accommodation
Walk-in interview location
kolkata