As an Airport Ticketing Staff, you will play a crucial role in the smooth operation of airline ticketing services at the airport. Your main responsibilities will include:
- Ticket Sales: Assisting customers in purchasing airline tickets, ensuring they have accurate information about prices, schedules, and any additional fees.
- Customer Service: Providing friendly and efficient service to passengers, addressing their inquiries and resolving any ticket-related issues they may encounter.
- Data Entry: Accurate data entry of passenger information into the airline system to ensure all details are correct for bookings and cancellations.
- Payment Processing: Handling cash and electronic payments securely and ensuring that all transactions are recorded accurately.
- Boarding Information: Communicating boarding times and gate information to passengers, ensuring they are informed of any changes that may occur.
- Collaboration: Working with team members and other airport staff to ensure operations run smoothly and efficiently.
To excel in this role, you should possess the following skills:
- Communication Skills: Clear verbal and written communication is essential for interacting with passengers and other staff members effectively.
- Attention to Detail: Being meticulous is crucial for entering accurate ticketing information and preventing errors.
- Customer Service Orientation: A friendly and approachable demeanor is important for providing excellent service to travelers.
- Basic Math Skills: Ability to handle payments and perform basic calculations quickly and accurately.
- Team Player: Willingness to work collaboratively with others in a fast-paced environment.
This position is ideal for individuals with a passion for travel and customer service, even without prior experience.
Experience
0 - 1 Years
No. of Openings
20
Education
10th Pass
Role
Airport Ticketing Staff
Industry Type
Aviation / Airline / Aerospace
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
PF, ESI, Food/Meals, Accommodation
Walk-in interview location
kolkata