As an Airport Ticketing Executive, you will play a crucial role in providing excellent customer service and managing ticketing operations at the airport.
**Key Responsibilities:**
- **Ticket Sales:** Issue tickets to passengers traveling on various airlines. You will handle payment processing and ensure accuracy in ticketing details.
- **Customer Assistance:** Assist passengers with inquiries related to flight schedules, ticket changes, and refunds. Your role is to provide clear and helpful information to enhance the passenger experience.
- **Reservation Management:** Manage and update passenger reservations in the system to ensure that all records are current and accurate for smooth travel.
- **Coordination with Airlines:** Collaborate with various airlines to facilitate ticketing operations and resolve any issues that may arise regarding flight services.
- **Handling Complaints:** Address and resolve customer complaints related to ticketing or flight issues in a professional manner to maintain customer satisfaction.
**Required Skills and Expectations:**
Candidates should have a minimum of a 10th-grade education and may have 0 to 1 year of experience in customer service or ticketing. Strong communication skills are essential, as you will interact with diverse travelers. Attention to detail is critical for accurately processing tickets and managing reservations. Basic computer skills are necessary for working with ticketing systems. A friendly and professional attitude is expected, ensuring that all passengers receive the highest level of service.
Experience
0 - 1 Years
No. of Openings
83
Education
10th Pass
Role
Airport Ticketing Executive
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Weekly Payout, Overtime Pay, Joining Bonus, Annual Bonus, PF, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days