We are seeking an enthusiastic Airport Ticketing Executive to join our team in Patna. This entry-level position is perfect for candidates with a passion for customer service and an interest in the travel industry.
Key Responsibilities:
1. Ticket Sales and Reservations: Handle customer inquiries and book flights according to their preferences. You will guide customers through the ticket purchasing process, ensuring a smooth experience.
2. Customer Assistance: Provide exceptional support to passengers at the airport, including answering questions about flight schedules, baggage policies, and travel regulations.
3. Documentation and Record Keeping: Maintain accurate records of ticket sales and customer information. You will ensure all financial transactions are properly documented for reporting purposes.
4. Problem-Solving: Assist passengers with any issues that arise, such as flight cancellations or rebookings. Your ability to think quickly and find solutions is vital to keeping customers satisfied.
Required Skills and Expectations:
Candidates should have a minimum education of 10th grade and a strong desire to learn. While no prior experience is necessary, previous customer service experience is a plus.
Effective communication skills are essential, as you will interact with diverse customers daily. Attention to detail and organizational skills are important for managing ticketing processes accurately. A positive attitude and a willingness to work as part of a team will contribute to your success in this role.
Experience
0 - 1 Years
No. of Openings
56
Education
10th Pass
Role
Airport Ticketing Executive
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Weekly Payout, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, One-way Cab, Two-way Cab
Face Interview Location
kolkata