We are seeking an Airport Ticketing Executive for our team in Pakur, India. This role is ideal for freshers who are motivated and eager to start their career in the aviation industry.
As an Airport Ticketing Executive, you will help passengers with ticket bookings and provide excellent customer service at the airport. Your main responsibilities will include managing ticket reservations, issuing boarding passes, and addressing any passenger inquiries while ensuring a smooth travel experience.
Key Responsibilities:
1. **Ticket Booking**: Assist customers in booking their flight tickets through various systems, ensuring accuracy and confirming reservations.
2. **Customer Service**: Provide outstanding support to passengers, addressing their questions, concerns, and travel needs with professionalism and empathy.
3. **Check-in Process**: Facilitate the check-in process by issuing boarding passes and ensuring all necessary travel documents are in order.
4. **Issue Resolution**: Handle any issues that may arise, such as last-minute changes or cancellations, and work to find solutions that satisfy customers.
Required Skills and Expectations:
Candidates should possess excellent communication skills, both verbal and written, to effectively interact with passengers. Attention to detail is crucial to ensure accurate ticketing and data management. A friendly and approachable demeanor is essential for providing great customer service. You should be comfortable working in a fast-paced environment and be able to work collaboratively with team members. Time management skills are important to assist passengers promptly and efficiently.
Experience
Fresher
No. of Openings
44
Education
10th Pass
Role
Airport Ticketing Executive
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 35 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Weekly Payout, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, One-way Cab, Two-way Cab
Face Interview Location
dum dum airport