We are seeking a dedicated Airport Ticketing Executive to join our team in Koch Bihar, India. The ideal candidate will assist travelers with ticket bookings, providing excellent customer service and ensuring a smooth travel experience.
Key Responsibilities:
1. Customer Service: Greet passengers at the airport or office, answering their questions and addressing their concerns with a friendly and professional attitude.
2. Ticket Booking: Handle ticket reservations, cancellations, and modifications for domestic and international flights, ensuring accuracy and efficiency in the booking process.
3. Payment Processing: Assist customers with payment transactions, providing information about different payment options and ensuring secure handling of payments.
4. Flight Information: Stay updated on flight schedules, prices, and available routes, communicating this information effectively to customers.
5. Documentation: Maintain records of ticket sales and customer interactions, ensuring compliance with company policies and procedures.
Required Skills and Expectations:
Candidates should have a minimum of 10th-grade education and ideally possess up to one year of experience in customer service or ticketing. Strong communication skills are essential, along with the ability to work in a fast-paced environment. Attention to detail is crucial for managing bookings accurately. A good understanding of travel procedures and the ability to handle cash transactions are also expected. Enthusiasm for working with people and helping them plan their travels is essential for success in this role.
Experience
0 - 1 Years
No. of Openings
56
Education
10th Pass
Role
Airport Ticketing Executive
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Weekly Payout, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, One-way Cab, Two-way Cab
Face Interview Location
kolkata