As an Airport Ticketing Executive, you will play a crucial role in ensuring passengers have a smooth journey from ticket purchase to boarding. Your primary focus will be on assisting customers with their travel needs at the airport.
Key Responsibilities:
- Customer Assistance: Help passengers with ticket inquiries, changes, and cancellations, ensuring they have the information needed for a pleasant travel experience.
- Ticket Sales: Process ticket bookings for flights via computer systems, ensuring accurate data entry and payment collection.
- Check-In Support: Assist passengers during the check-in process, guiding them through the procedures to ensure timely boarding.
- Issue Resolution: Address any issues that arise, such as delays or lost baggage, providing appropriate solutions and maintaining customer satisfaction.
- Documentation Management: Maintain accurate records of ticket sales and customer interactions for reporting and follow-up purposes.
To succeed as an Airport Ticketing Executive, you should possess strong customer service skills and the ability to communicate clearly with diverse individuals. Attention to detail is essential for processing ticket information accurately. You should be comfortable working in a fast-paced environment and be able to remain calm under pressure. A positive attitude and a willingness to learn are important, especially if you have limited experience. Proficiency in basic computer skills is necessary, as you will be using airline reservation systems. A high school diploma (10th pass) is required for this position.
Experience
0 - 1 Years
No. of Openings
50
Education
10th Pass
Role
Airport Ticketing Executive
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation
Face Interview Location
kolkata