As an Airport Ticketing Executive, you will be responsible for providing excellent customer service and managing ticketing transactions at the airport. Your main duties will include:
- Ticket Sales: Assist customers in purchasing tickets for various flights, ensuring they understand the terms and conditions associated with their tickets.
- Customer Support: Address customer inquiries and provide information about flight schedules, pricing, and services available at the airport, ensuring a positive travel experience.
- Reservation Management: Handle reservations, changes, and cancellations with accuracy, updating systems promptly to reflect any changes made by customers.
- Payment Handling: Process ticket payments using cash or electronic methods, ensuring all transactions are secure and documented correctly.
- Coordination with Airlines: Communicate with airline representatives to resolve any issues related to ticketing and ensure availability of seats for customers.
- Documentation: Prepare and manage all necessary paperwork related to ticket sales and customer transactions, adhering to airline policies and regulations.
To be successful in this role, you should have a customer-friendly attitude and effective communication skills. You should be able to work well in a fast-paced environment and be detail-oriented to avoid errors in ticketing. Basic knowledge of computer operations is essential, and a strong willingness to learn will help you excel. Previous experience in customer service is a plus, but fresh candidates with good interpersonal skills are encouraged to apply.
Experience
0 - 1 Years
No. of Openings
56
Education
10th Pass
Role
Airport Ticketing Executive
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Weekly Payout, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, One-way Cab, Two-way Cab
Face Interview Location
kolkata