We are looking for a dedicated Airport Ticketing Executive in Asansol, India, to manage ticketing and customer service at the airport. This role is ideal for individuals who are starting their careers and enjoy working in a dynamic environment.
Key Responsibilities:
1. Ticket Sales: Assist customers in booking and purchasing tickets for flights. Ensure that all transactions are processed accurately.
2. Customer Assistance: Provide information about flight schedules, ticket prices, and promotions. Address any queries or concerns from passengers in a friendly manner.
3. Check-In Support: Help passengers with the check-in process by guiding them through the necessary steps and ensuring all documentation is in order.
4. Problem Resolution: Handle any issues that may arise, such as flight cancellations or delays, by offering suitable alternatives and solutions to passengers.
5. Record Keeping: Maintain accurate records of ticket sales and customer interactions to provide reports when required.
Required Skills and Expectations:
Candidates should have a minimum of a 10th-grade education, with 0 to 1 year of experience in customer service or ticketing, although freshers are encouraged to apply. Strong communication skills and a friendly demeanor are crucial for this role. Basic computer literacy is necessary for managing ticketing systems. Applicants should be punctual, well-groomed, and able to work effectively in a team environment while providing excellent service to travelers.
Experience
0 - 1 Years
No. of Openings
50
Education
10th Pass
Role
Airport Ticketing Executive
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation
Face Interview Location
kolkata