Freshers & Experience || Full Time || Air Ticketing Executive

As an Airport Ticketing Executive in Siliguri, you will play a crucial role in ensuring smooth travel experiences for passengers. Your main duties will include:

- **Ticketing Services**: Handle ticket bookings and cancellations for flights, ensuring accuracy and efficiency in all transactions.

- **Customer Assistance**: Provide excellent customer service by addressing passenger inquiries, offering guidance on travel procedures, and resolving any issues related to ticketing.

- **Flight Information**: Stay updated on flight schedules, delays, and cancellations to inform passengers and facilitate seamless travel planning.

- **Payment Processing**: Manage financial transactions securely and accurately, ensuring that all payments are processed in accordance with company policies.

- **Documentation**: Prepare and manage necessary travel documents such as boarding passes and itineraries, making sure all details are correct.

- **Collaboration**: Work closely with airlines, travel agencies, and customers to maintain effective communication and problem-solving.

To excel in this role, you should have:

- **Good Communication Skills**: Ability to convey information clearly and interact positively with customers and team members.

- **Attention to Detail**: Meticulous in handling bookings and documents, ensuring accuracy to prevent errors.

- **Basic Computer Skills**: Familiarity with ticketing software and basic computer operations to assist in daily tasks.

- **Problem-solving Ability**: Capacity to handle unexpected issues and find solutions quickly to maintain customer satisfaction.

- **Team Player**: Willingness to work collaboratively with colleagues to achieve common goals and provide the best service.

• Experience

  0 - 1 Years

• No. of Openings

  56

• Education

  10th Pass

• Role

  Airport Ticketing Executive

• Industry Type

  Hotel / Travel / Airline / Hospitality

• Gender

  [ Male / Female ]

• Age Limit

  18 - 38 Yrs.

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Benefits include

  Flexible Working Hours, Overtime Pay, PF, Travel Allowance (TA), Mobile Allowance, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, One-way Cab, Two-way Cab

• Face Interview Location

  kolkata