Air Ticketing Executive || Freshers & Experienced

As an Airport Ticketing Executive in Siliguri, you will play a vital role in ensuring travelers have a smooth experience when booking and managing their flight tickets. Your primary responsibilities include:

- **Customer Service**: Provide excellent service to customers, assisting them with inquiries about flights, ticket bookings, and travel details.

- **Ticket Booking**: Process flight reservations and issue tickets accurately, ensuring compliance with airline policies and procedures.

- **Handling Payments**: Manage payment transactions securely, providing receipts and confirming bookings to customers.

- **Problem Resolution**: Address and resolve any issues or concerns raised by customers regarding their bookings or flights.

- **Documentation**: Maintain accurate records of all transactions and communications to ensure efficient tracking and support.

To succeed in this role, you should possess the following skills and traits:

- **Communication Skills**: Speak clearly and politely, both in person and on the phone, to interact effectively with customers.

- **Attention to Detail**: Ensure all bookings and transactions are handled with precision to prevent errors that could affect customer travel.

- **Team Player**: Work collaboratively with colleagues and other departments to ensure a seamless customer experience.

- **Basic Computer Skills**: Use computer systems to manage bookings and customer information efficiently.

Candidates with 0 to 1 year of experience are encouraged to apply, as we value enthusiasm and a willingness to learn. A minimum of a 10th-grade education is required for this position.

• Experience

  0 - 1 Years

• No. of Openings

  58

• Education

  10th Pass

• Role

  Airport Ticketing Executive

• Industry Type

  Hotel / Travel / Airline / Hospitality

• Gender

  [ Male / Female ]

• Age Limit

  18 - 38 Yrs.

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Benefits include

  Flexible Working Hours, Overtime Pay, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Health Insurance, ESI, Food/Meals, Accommodation, One-way Cab, Two-way Cab

• Face Interview Location

  kolkata