As an Airport Ticketing Executive based in Ranchi, you will play a vital role in assisting passengers with their travel needs. This full-time position is suited for individuals who are eager to start their career in the aviation industry.
**Key Responsibilities:**
- **Ticket Booking:** Assist customers in booking tickets for flights through various platforms, ensuring accuracy in details.
- **Customer Service:** Provide exceptional service to passengers by addressing their inquiries and resolving any issues they may encounter during the ticketing process.
- **Flight Information:** Keep updated on flight schedules, availability, and policies to offer accurate information to travelers.
- **Documentation:** Ensure that all necessary paperwork is completed and organized, including travel itineraries and ticket confirmations.
- **Sales Support:** Promote additional services and features offered by the airline, guiding customers on potential upgrades or benefits.
**Required Skills and Expectations:**
Candidates should have a minimum educational qualification of 10th grade and may have some experience, although freshers are welcome to apply. Strong communication skills are essential, as you'll interact with diverse individuals. Basic computer literacy is important for managing bookings and performing administrative tasks. Additionally, attention to detail is critical to ensure ticket accuracy and customer satisfaction. A proactive approach to solving problems and a friendly demeanor will enhance the customer experience. Team collaboration is also key, as you'll work closely with fellow staff members to streamline ticketing operations.
Experience
0 - 1 Years
No. of Openings
56
Education
10th Pass
Role
Airport Ticketing Executive
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Annual Bonus, PF, ESI, Food/Meals, Accommodation, Two-way Cab
Face Interview Location
kolkata