Air Ticketing Executive (Freshers) Kolkata

Flyhie Aviation

0 - 1 Years
55 Openings
2.8 - 5.5 Lac/Yr
Posted today
Face-to-Face interview
Kolkata

Key Skills

Customer Relationship Air Ticketing Ticket Booking

Apply

Job Alert Similar Jobs Share

Job Description

As an Airport Ticketing Executive, you will play a crucial role in managing passenger ticketing and providing exceptional customer service at the airport. This entry-level position is perfect for individuals looking to begin their career in the travel industry.

**Key Responsibilities:**

- **Ticket Booking:** Handle customer requests for ticket bookings, ensuring accuracy and efficiency during the process. This includes understanding fare rules and providing options to customers based on their travel needs.

- **Customer Assistance:** Provide assistance to passengers with inquiries regarding flight schedules, ticket prices, and airport services. Offering reliable information helps enhance the overall travel experience.

- **Payment Processing:** Manage payment transactions for ticket purchases, ensuring that all financial procedures are followed accurately to maintain correct records.

- **Issue Handling:** Address any issues or complaints from customers regarding ticketing, refunds, or travel changes, working to resolve them promptly and professionally.

- **Documentation Management:** Maintain and organize ticketing documents and records, ensuring data is updated in the system for future reference.

**Required Skills and Expectations:**

Candidates should possess strong communication skills to interact effectively with customers. Attention to detail is essential to handle ticket information accurately. Basic computer skills are necessary for booking systems and processing payments. A willingness to learn and adapt to a fast-paced environment will be key to success in this role. Additionally, candidates should be punctual and dependable, as they will work on-site at the airport to assist passengers directly.