Air Ticketing Executive - Full Time - Freshers

Flyhie Aviation

0 - 1 Years
46 Openings
2.0 - 7.5 Lac/Yr
Posted today
Face-to-Face interview
Hooghly

Key Skills

Customer Relationship Air Ticketing Ticket Booking

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Job Description

As an Airport Ticketing Executive, you will play a crucial role in ensuring efficient ticketing services at the airport. You will be responsible for assisting passengers and providing them with essential information about their travel.

**Key Responsibilities:**

- **Ticket Sales:** Process ticket bookings for passengers, ensuring accurate information and secure payment transactions.

- **Passenger Assistance:** Help passengers with their inquiries regarding flight schedules, baggage policies, and other travel-related queries.

- **Information Management:** Maintain up-to-date knowledge of airline policies, ticket prices, and service offerings to provide accurate customer guidance.

- **Issue Resolution:** Address and resolve any issues related to ticketing or boarding, coordinating with airline staff as needed to support passengers.

- **Documentation:** Ensure all ticketing documents are correctly processed and maintained for record-keeping and compliance.

**Required Skills and Expectations:**

The ideal candidate should possess strong communication skills to interact effectively with passengers and colleagues. You should have a keen attention to detail to ensure ticket accuracy and compliance with rules. Basic computer skills are essential for operating ticketing systems and handling electronic transactions. A friendly and customer-oriented attitude is important to provide high-quality service. A high school education (10th pass) is required, and prior experience is beneficial but not necessary; recent graduates are welcome to apply. Being punctual and demonstrating a willingness to learn will be key to your success in this role.