Hiring Fresher / Air Ticketing Executive / 10th Pass

As an Airport Ticketing Executive, you will play a vital role in ensuring smooth operations within the airport ticketing area. Your primary responsibilities will include:

- **Customer Service:** Act as the first point of contact for passengers, assisting with ticket inquiries and providing information about flight schedules, baggage policies, and other essential services.

- **Ticket Booking:** Handle ticket reservations and cancellations using the airline’s booking system, ensuring accuracy in processing and entering passenger details.

- **Payment Processing:** Manage payment transactions for ticket sales, including cash, credit card, and other payment methods, ensuring compliance with financial procedures.

- **Ground Handling Coordination:** Coordinate with ground handling staff to ensure passengers receive their tickets promptly and are informed about boarding procedures.

- **Problem Resolution:** Address and resolve any ticketing issues or passenger complaints in a courteous manner, escalating unresolved matters to supervisors when necessary.

- **Documentation and Reporting:** Maintain detailed records of all transactions, prepare reports on ticket sales, and update the booking system regularly to reflect real-time information.

To succeed in this role, you should possess:

- Strong communication skills to effectively interact with passengers and colleagues.

- Basic computer skills to navigate ticketing software and handle transactions.

- A customer-focused attitude that emphasizes quality service and problem-solving.

- Ability to work in a fast-paced environment, managing multiple tasks efficiently.

- Flexibility to work varied shifts, including weekends and holidays, to accommodate airport operations.

Freshers are welcome, and a minimum educational qualification of 10th pass is required.

• Experience

  Fresher

• No. of Openings

  52

• Education

  10th Pass

• Role

  Airport Ticketing Executive

• Industry Type

  Hotel / Travel / Airline / Hospitality

• Gender

  [ Male / Female ]

• Age Limit

  18 - 38 Yrs.

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Benefits include

  Flexible Working Hours, Overtime Pay, Annual Bonus, PF, Travel Allowance (TA), Mobile Allowance, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, One-way Cab, Two-way Cab

• Face Interview Location

  kolkata